Service Agreement

Subscriber shall be billed monthly for service one month in advance. Payment by the subscriber shall be due to Skamokawa Internet Services (SIS) within fifteen (15) days from the date of the invoice. Accounts remaining unpaid for thirty (30) or more days shall be deemed delinquent. Delinquent accounts shall be placed on accounting hold and services to the subscriber shall be suspended until the account is paid in full. For any subscriber’s account that has been placed on suspended service, there shall be a Fifty Dollar ($50.00) charge to reactivate the subscriber’s services after the past due amount has been paid. A Twenty Five Dollar ($25.00) fee will be added to the subscriber’s account in the event of late payments or NSF or returned checks. In the event that more than one check is returned, we will only accept cash, credit card, or certified funds for payment on the account.

Subscriber may terminate this Agreement by submitting a request for termination (email, U.S. Mail, or telephone) to the addresses or phone numbers listed in this agreement. Requests received prior to the close of business shall have a termination date of the next business day. Without prior notice, Skamokawa Internet Services (SIS) may terminate this Agreement, your password, your account, or your use of the Services, for any reason, including, without limitation, if Skamokawa Internet Services, in its sole discretion, believes you have violated this Agreement, our Acceptable Use Policy, or any of the applicable user policies, or if you fail to pay any charges when due. Skamokawa Internet Services may provide termination notice to you by email addressed to your email account or by US Mail or courier service to the address you provided for the Services.

You are joining a shared internet service with a current maximum bandwidth of 200 megabits per second. Your actual speed will vary depending on the level of service you subscribe to, the number of users, and the amount of data being transferred at any given time.
The shared internet service will be monitored and users abusing the bandwidth may be limited so that other users get a fair share of bandwidth.
The shared internet service will NOT otherwise be filtered and you will have full access to all internet protocols and features.
The service may be used for lawful purposes only. Transmission of any material in violation of any federal, state, or local regulation is prohibited. This includes, but is not limited to copyrighted material, threatening, obscene, or otherwise illegal content.
It is agreed that Skamokawa Internet Services (SIS) has no ability to regulate the type of information, material, or data (“content”) sent or transmitted by users, nor regulate any types of content users may view, receive or otherwise download. Thus, you agree that SIS is not responsible for any content accessed or provided by any user of this service.
Connectivity is provided for subscriber-only. You may not resell the service or attempt to provide services to the internet with this service. This includes hosting a website, sharing live video streams, or implementing a file-sharing service.
You agree to provide all equipment to receive the internet service. You may purchase that equipment from any source including Skamokawa Internet Services (SIS). You are solely responsible for the installation and physical maintenance of the equipment. SIS can provide technical assistance with configuring equipment sold by SIS.
Each subscriber is responsible for their own internet security. We recommend at a minimum you install and maintain firewall and antivirus applications on each device you connect to the internet.
Skamokawa Internet Services makes no warranty regarding the quality of the internet service and cannot guarantee against outages. We’ll do our best to provide a high-quality connection but sometimes issues beyond our control may prohibit us from providing uninterrupted service.

Acceptable Use Agreement

As a provider of Internet access and other Internet-related services, Skamokawa Internet Services offers its customers (also known as subscribers), and their customers and users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. Skamokawa Internet Services respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, Skamokawa Internet Services reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, Skamokawa Internet Services has developed an Acceptable Use Policy (“AUP”), which supplements and explains certain terms of each customer’s respective service agreement and is intended as a guide to the customer’s rights and obligations when utilizing Skamokawa Internet Service. This AUP will be revised from time to time. A customer’s use of Skamokawa Internet Service. after changes to the AUP are posted on the Skamokawa Internet Services website, www.skamokawa.net will constitute the customer’s acceptance of any new or additional terms of the AUP that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that Skamokawa Internet Services cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because Skamokawa Internet Services cannot monitor or censor the Internet, and will not attempt to do so, Skamokawa Internet Services cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When subscribers disseminate information through the Internet, they also must keep in mind that Skamokawa Internet Services does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Skamokawa Internet Services’ network and may reach a large number of people, including both subscribers and nonsubscribers of Skamokawa Internet Services, subscribers’ postings to the Internet may affect other subscribers and may harm Skamokawa Internet Services goodwill, business reputation, and operations. For these reasons, subscribers violate Skamokawa Internet Services policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”). It is not only harmful because of its negative impact on consumer attitudes toward Skamokawa Internet Services, but also because it can overload Skamokawa Internet Services’ network and disrupt service to Skamokawa Internet Services subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Skamokawa Internet Services has the discretion to determine from all of the evidence whether the email recipients were from an “opt-in” email list.

Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. Skamokawa Internet Services is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Skamokawa Internet Services policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Obscene Speech or Materials
Using Skamokawa Internet Services’ network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. Skamokawa Internet Services is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through Skamokawa Internet Services’ network.

Defamatory or Abusive Language
Using Skamokawa Internet Services’ network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks
Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this AUP
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Export Control Violations
Exporting encryption software over the Internet or otherwise, to points outside the United States.

Usenet Groups
Skamokawa Internet Services reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Other Illegal Activities
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities
Engaging in activities, whether lawful or unlawful, that Skamokawa Internet Services determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

Additional Details

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. Skamokawa Internet Services will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with Skamokawa Internet Services policy or applicable law. When Skamokawa Internet Services becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a website, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

Skamokawa Internet Services also is concerned with the privacy of on-line communications and websites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Skamokawa Internet Services urges its subscribers to assume that all of their on-line communications are insecure. Skamokawa Internet Services cannot take any responsibility for the security of information transmitted over Skamokawa Internet Services’ facilities.

Skamokawa Internet Services will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake. Skamokawa Internet Services may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Skamokawa Internet Services may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a website, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. Skamokawa Internet Services assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. Finally, Skamokawa Internet Services may disclose subscriber information or information transmitted over its network where necessary to protect Skamokawa Internet Services and others from harm, or where such disclosure is necessary to the proper operation of the system.

Skamokawa Internet Services expects that its subscribers will comply fully with all applicable laws concerning the privacy of online communications. A subscriber’s failure to comply with those laws will violate Skamokawa Internet Services policy and will result in immediate termination of services. Subscribers understand that Skamokawa Internet Services will provide data when required by law which may implicate subscribers in illegal activities. Skamokawa Internet Services is not responsible for subscriber’s activity on the internet.

We hope this AUP is helpful in clarifying the obligations of Internet users, including Skamokawa Internet Services and its subscribers, as responsible members of the Internet. Any complaints about a subscriber’s violation of this AUP should be sent to [email protected].

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